Four simple steps from sign-up to your first session. You don't have to figure out who's right for you. Our team does the matching, personally.
4
Simple steps
~10 min
To sign up & request
24 hrs
To confirmation
The process
Each step is short and straightforward. You can stop and pick up where you left off whenever you need.
Sign up with your email and create a secure password. It's completely free to create an account and browse therapists.
Fill out our short intake form from your dashboard. It's how our team understands what you need — so when you request an appointment, we can match you with the right therapist.
Explore our directory of licensed therapists, read their profiles, and click Request Appointment on anyone you feel drawn to. You don't need to find 'the perfect fit' — just pick someone who resonates.
Our team personally reviews your request, matches you with the right therapist for your needs (sometimes the one you chose, sometimes someone we think fits even better), and sends you a confirmation email with all the details.
What makes us different
Most platforms hand you a long list and wish you luck. We do things differently.
Every therapist in our network is a verified, licensed clinical psychologist, counselor, or applied psychologist. We vet credentials before anyone joins.
A real person on our team reads your intake and request. We don't hand matching off to an algorithm — we match based on specialty, personality, and what you actually need.
We respond to every appointment request within one business day. You'll know who you're seeing, when, and how to prepare — quickly.
Your intake, your request, and your session notes are confidential. We only share information with your matched therapist — nobody else.
No, the intake form is strongly recommended but not required. You can request an appointment without it — just note that our team will have less context for matching, and may reach out to ask a few questions before confirming.
Yes. When you browse our therapist directory, you can request an appointment with anyone you feel drawn to. Our team will typically confirm your choice — we only suggest a different therapist if we think someone else would be a better match for your specific needs, and we'll always explain why.
Within 24 hours of your request, our team will review your submission, confirm a therapist match, and send you a confirmation email with the session details and any next steps.
No. Creating an account, browsing therapists, and submitting a request are all free. You only pay for actual therapy sessions, and pricing varies by therapist.
Most of our therapists offer secure online video sessions. Some also offer in-person sessions depending on their location. You can indicate your preference when you fill out the intake form or submit your request.
Once your session is confirmed, you can manage it from your Appointments dashboard, or contact us directly. We ask for at least 24 hours notice for reschedules when possible.
Yes. Your intake form, appointment requests, and communications are confidential. Your clinical information is only shared with the therapist matched to you, never with third parties.
Sign up in under a minute. You can browse therapists, take your time, and only request an appointment when you're ready.
